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BLOCK 3
Membership Management

Sell, track, and manage memberships with automated renewals, tiered pricing, gated resources, and flexible access controls.

Membership Sales

Automated membership sales with flexible pricing tiers and secure payment processing

Access Control

Tiered content access based on membership level with automatic permission management

Renewal Automation

Automated renewal reminders and expiry alerts to maintain continuous engagement

Admin Reports

Comprehensive reporting on membership trends, renewals, and revenue analytics

Member administration

Comprehensive member directory with advanced filtering, search, and bulk management tools.

Member facing profile and records

Clean, member-friendly profile pages with historic qualifications and downloadable certificates.

Send Email to Members modal showing targeted renewal recipients
Automated & On-Demand
Renewal emails by lifecycle stage
  • Auto-send to expiring members (e.g., 90/60/30 days) with personalised merge fields.
  • Trigger campaigns manually from the membership dashboard to specific segments.
  • Preview/test mode before broadcasting to all recipients.
Courses showing member-specific pricing and free access for club members
Tiered Pricing
Different prices by membership level
  • Set course/product prices per role or membership tier (e.g., free for Coaches’ Club).
  • Display badges when content is included in membership.
  • Syncs with checkout and reporting for clear revenue attribution.
Members-only banner indicating restricted access and join button
Access Control
Gate resources and pages for members
  • Restrict downloads, lessons and pages to active members.
  • Show contextual CTAs (Join / Try a free sample) for non-members.
  • Automatically unlock content upon purchase or renewal.

See it in action

Admin Dashboard · Member Profiles · Renewal Emails
Admin Dashboard
  • Filter & search – Quickly find members with advanced filters.
  • Bulk management – Update or renew multiple records at once.
Member Profiles
  • Linked qualifications – Store safeguarding, first aid, or coaching badges.
  • Access control – Set permissions by membership type or expiry.
Renewal Emails
  • Automated reminders – Personalised messages triggered by expiry dates.
  • Retention tools – Nudges and incentives to keep members engaged.

Outcomes

Based on existing client benchmarks; results vary.
+30%
member retention
100%
automated renewals
1/2
admin time reduced

Built for membership managers & treasurers

  • Flexible pricing & VAT – Tiered memberships with built-in tax handling.
  • Automated billing – Instant receipts and invoices reduce admin.
  • Compliance reporting – One-click exports keep you audit-ready.
  • Secure data – GDPR-ready management of all member records.

FAQ

Short answers
Can we set different pricing levels?

Yes — tiered pricing by membership level or age group.

Can renewals be automated?

Yes — emails are triggered by lifecycle stage.

Can access be restricted?

Yes — resources, courses, and downloads can be gated.

Ready to simplify membership management?

BLOCK 3

Membership Management

Sell, track, and manage memberships with automated renewals, tiered pricing, gated resources, and flexible access controls.

How it works

  1. 1. Create & sell membership types – Define tiers, pricing, and benefits.
  2. 2. Control access – Gate courses, events, or content by membership level.
  3. 3. Automate renewals – Send lifecycle‑based renewal reminders.
  4. 4. Track & report – Analyse income, retention, and member growth.

Member Administration

Comprehensive member directory with advanced filtering, search, and bulk management tools

Member Administration Dashboard

Member Profiles & Access

Individual member profiles with qualification tracking and tiered content access control

Member Profile and Qualification Management

Membership Sales

Automated membership sales with flexible pricing tiers and secure payment processing

Access Control

Tiered content access based on membership level with automatic permission management

Renewal Automation

Automated renewal reminders and expiry alerts to maintain continuous engagement

Admin Reports

Comprehensive reporting on membership trends, renewals, and revenue analytics

Easy to use system

Admin Dashboard · Member Profiles · Renewal Emails
  • Admin Dashboard: filtering, search, bulk management.
  • Member Profiles: skills/qualifications linked with membership status.
  • Renewal Emails: automated personalised examples.

Outcomes

Based on existing client benchmarks; results vary.
+45%
member retention
87%
automated renewals
16 weekly hrs
admin time reduced

Built for membership managers & treasurers

  • Flexible pricing and VAT handling.
  • Automated receipts and invoicing.
  • Export‑ready compliance reports.
  • GDPR‑ready data management.

FAQ

Short answers
Can we set different pricing levels?

Yes — tiered pricing by membership level or age group.

Can renewals be automated?

Yes — emails are triggered by lifecycle stage.

Can access be restricted?

Yes — resources, courses, and downloads can be gated.

Ready to simplify membership management?

“It has been such a delight to work with eCoach as we embarked on our e-learning journey for our network of thousands of community and voluntary sports groups.

eCoach was able to provide us quality and fun learning modules that covered all of our needs and a user friendly platform to support the learner journey and back end management.

eCoach are just been brilliant. They’re so friendly and always up for a chat to help us. As the needs of our programmes changed, they have been so flexible and supportive to help us get the best out of the platform. Their end goal totally aligns with ours, to get more people educated in these important areas.

Sported really value our partnership with eCoach. Thank you!”
Joanna Di Paola
Head of Partnerships
Sported