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BLOCK 8
Engagement Hub

Bring every channel into one place to drive action and continuously improve with live analytics and optimisation.

Engagement Hub

Create, target, automate
  • Targeted campaigns across email, in‑app messages, forums and quick surveys.
  • Trigger sends automatically from real events — role changes, expiring compliance, new memberships, course completions, club/location or custom tags.
  • Segment audiences on the fly (role, club, programme, cohort, region) and save as reusable lists.
  • Pre‑send checks highlight deliverability health (SPF/DKIM/DMARC, bounces, spam traps).
  • Templates and a shared resource library keep content on‑brand.
  • Schedule, approve and ship with an audit trail designed for busy NGBs and clubs.
Delivery history – recent messages
Engagement dashboard overview

Insights & Optimisation

See what lands, then improve
  • Live analytics across email and social: open/click rates, survey completion, reach vs. clicks by channel.
  • Benchmark performance by cohort; recommended send times per audience.
  • AI highlights subjects and content to repurpose from historic results.
  • Planner lines up social posts across networks and compares channel performance.
  • Spot gaps in the calendar and close the loop with feedback prompts.
Social media analytics – reach vs clicks
Real‑time dashboards Actionable recommendations