CLIENT CASE STUDY: Screen Alliance Wales
PROJECT OVERVIEW: COVID-19 RETURN TO WORK ELEARNING COURSE
In 2021, eCoach were commissioned by Screen Alliance Wales to create a Covid19 eLearning course designed to prepare TV and film professionals for returning to work amidst the pandemic.
It aimed to give key information, share good practice, consider scenarios and examine the legal expectations of returning to work.
A Welsh version of the course was also developed alongside the English version.
CHALLENGES
The challenges for this project were navigating the ever-changing guidance from the government and specific guidance for this area of work.
There was an extremely tight timeframe for this course, which was created and launched within just three weeks. A robust approach to project management was required.
‘For our Covid Course we were talking about something very serious, and rather dry. The implications of getting it wrong were massive and could have been worth many hundreds of thousands of pounds to the industry. eCoach got the tone just right.’
– Rhys Bebb, Education Manager at Screen Alliance Wales.
SOLUTION
The project approach had four phases:
- Scope – establishing rationale, stakeholders and expected outcomes.
- Plan – clarifying risk, activity planning, timelines and management of resources.
- Deliver – undertaking the key deliverables and actions.
- Evaluate – assess if desired outcomes have been met and amend plans, as required.
‘Delivering the content with a personal approach, engaging throughout and lightening the mood but balancing that with accuracy of information, perfect for the audience.’
– Rhys Bebb, Education Manager at Screen Alliance Wales
RESULTS
Since the course launched, over 1,700 people have taken the course and returned to work in film feeling safer and more aware of health risks and how to mitigate those for the film industry, following the global pandemic.
‘We didn’t have to say too much to eCoach, just passed over the content and said, ‘What can you do with this?’ They immediately bought an educational insight to the table underpinned by a strong understanding of pedagogy. The results have been very pleasing and something we’re very happy to share.’
– Rhys Bebb, Education Manager atScreen Alliance Wales
ABOUT THE CLIENT
SAW is the gateway between the industry and its workforce. It grows and promotes the talent, crew and services of the film and TV industry in Wales. SAW is unique and will become the industry standard in promoting the complete supply chain from one single place.
Screen Alliance Wales is a not-for-profit organisation that recognises the global potential of the film and TV industry in Wales
To find out more about Screen Alliance Wales, visit www.screenalliancewales.com

Client: Screen Alliance Wales
Learners: 1,724
Service: Bespoke module creation
Website: https://www.screenalliancewales.e-coach.co.uk


